EasyParts online spares from Johnson Controls

Published:  02 January, 2018

EasyParts, Johnson Controls

Johnson Controls is launching its EasyParts online chiller and air conditioning spares platform in Germany, following successful roll-outs of the award-winning Amazon-style system in the UK, Middle-East and northern Europe.

The website has expanded significantly since its launch in 2013, and now gives installers and contractors access to 30,000 spare parts and accessories for York chillers and cooling systems.

To access the site, contractors simply create a user name and password, and apply to set up an account, either through EasyParts or by sending a direct enquiry email. Once an account is set up, they can access details on prices, lead times and a full ordering module for parts.

EasyParts transforms the speed with which contractors and service companies can source essential spare parts for chillers and air conditioning service and maintenance.

The site includes components such as compressor parts, valves, motors, bearings and consumables. Top selling items include York PureOil, oil filters, temperature sensors, cylinder head gaskets and drier cores. Even large items such as crankshafts and replacement condenser coils can be purchased online.

Alpesh Trivedi, parts product manager at Johnson Controls, says: “In markets where we have been actively promoting EasyParts, more than 60% of customers now order their spare parts online.”

Kelly Nash, customer services manager at Johnson Controls’ HVAC Parts Centre, says: “The aim was to create an Amazon-type site for the refrigeration and air conditioning industry, as most people are familiar with it and comfortable using it. Since being set up, thousands of orders have been placed with the site by 3000-plus active users, and the user-base is growing all the time.”

For more information on this story, click here: January 2018, 162

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