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Iain Coates receives HVCA Outstanding Service Award
Published: December 2006
Iain Coates has received this year’s Outstanding Service Award of the Heating & Ventilating Contractors’ Association. He has served on the association’s council since 1997 and has been chief negotiator for the Operative National Agreement — described by HVCA’s president Mike McCloskey as ‘arguably one of the most complex and influential roles in the mechanical services industry’. He presided over a modernisation of the operative grade structure that led to the implanting of a genuinely competence-based culture. He also managed the move away form time-and-a-half and double-time concepts for overtime payments and dealt, successfully and creatively, with the long-standing union claim for a higher pay rate for London-based operatives. 
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