Mervyn Green, who is in charge of the borough’s building services, explains, ‘We have a continuous programme of boiler renewal. About 65% of the stock is houses, with the rest being a mixture of flats and maisonettes.
‘Through our contractor, P. T. Willis, we are installing about 350 to 400 replacement boilers a year. We are mainly installing Glow-worm cxi combi high-efficiency boilers. Occasionally we install a system version or a heating-only one, but the tenants are more than happy at the extra space that comes once we’ve installed a combi and taken out the old cylinder.’
As part of the partnership with Glow-worm, all installers are fully trained by the company. Mervyn Green says, ‘The benefits of this close relationship are that breakdowns are a rarity. There has been a significant reduction in repair costs, and we get an instant response to any problems.’
