Kinetico, a leading manufacturer of commercial water softeners and filters, is urging building-services consultants and contractors to consider the positive contribution effective water treatment can have — especially in hard-water areas. John Bisset, the company’s operations director, says, ‘Building-services equipment which is specified for its energy efficiency at the design stage can quickly be compromised in its performance by the build-up of scale. This is a common problem in hard-water areas of the UK, including London and the south east. It’s imperative that effective, low-energy water-softening technology is specified at new-build stage, or retrofitted where problems have occurred, to ensure HVAC systems can perform to their design efficiency.’